Features · Fee Collection

Automated Fee Collection

SEPA direct debit, arrears tracking and automatic bank reconciliation. FixrOS collects community fees without the manager having to do anything.

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How it works

From receipt to bank with no manual intervention.

FixrOS integrates community financial management end to end. From generating the receipt to reconciling with the bank statement, everything is automatic and audited.

Automatic receipt generation

FixrOS generates regular fee, special levy or one-off service receipts according to the configured schedule. The manager does not have to manually create any charge: the system does it on the scheduled date.

Collection via SEPA direct debit

Owners authorise a SEPA direct debit mandate once. From then on, every fee is automatically collected from the owner's bank on the due date, with no manual action from the manager.

Automatic payment reminders

Before the due date, FixrOS sends push and email reminders to each owner. If the fee is not collected due to insufficient funds, the system detects it and triggers the payment incident alert automatically.

Automatic bank reconciliation

FixrOS automatically matches received payments against issued receipts. The manager sees in real time which fees are paid, which are pending and which have been returned, without manually reviewing the bank statement.

Automatic bank reconciliation

FixrOS automatically syncs community bank account transactions and matches every entry to its corresponding receipt or invoice. N43-compatible (AEAT format). The manager stops manually reconciling bank statements.

Chart of accounts adapted to communities

FixrOS uses a chart of accounts specific to owner communities, synchronised with the annual budget approved at the general meeting. Every expense and income is automatically classified against the current budget.

Arrears management

Full arrears control in owner communities.

Arrears are among the most common and costly issues in owner communities. FixrOS automates tracking and collection of unpaid fees so managers stop chasing overdue payments.

Real-time arrears dashboard

Consolidated view of all owners in arrears in every community in your portfolio. Filtered by age, amount and recovery status. Without opening a single spreadsheet.

Automatic escalating reminders

FixrOS sends automatic reminders to the owner in arrears: first friendly, then formal. The manager configures the intervals once and the system acts automatically.

Debt certificate with one click

Generate the arrears certificate for the owner in default with one click, in compliance with Art. 9.1.e LPH, ready to attach to the registered letter or court proceedings. Always up to date and digitally signed by the manager.

Arrears escalation with digital registered letter

When a receipt has been in OVERDUE status for more than X days, the system escalates automatically: email reminder at D-7, digital registered letter with legal acknowledgement and, if non-payment continues, initiation of the payment order procedure. The manager configures the intervals once.

Payment order procedure Art. 21 LPH

FixrOS automatically generates the debt certificate in compliance with Art. 9.1.e LPH, the formal demand and the documentation required by the solicitor. The entire file is traced and audited in the owner history.

Paperless

Digital receipts for every owner, always available.

Every collection automatically generates a digital receipt that the owner can view and download from their portal at any time. The manager never has to resend a payment confirmation again.

Still managing fee collections manually?

Book a demo and we will show you how FixrOS automates the full collection cycle: from SEPA direct debit to arrears management and bank reconciliation.