Loss adjuster network and marketplace
Assign loss adjusters from your network by specialty and area, or add new ones from the global catalogue: water, fire, structural, electrical.
Own network + catalogue
Product · Claims Portal
The portal that processes community insurance claims like a software team
Insurers, brokers and loss adjusters coordinate every claim in a live case file, with an audited state machine, on-site surveys and passwordless access.
Passwordless
DGSFP compliance
RGPD traceability
12
case file states
audited end to end
audited end to end
3
roles in isolated silos:
insurer · broker · loss adjuster
insurer · broker · loss adjuster
0
passwords — access with
a magic email link
a magic email link
100%
of actions logged
for audit
for audit
Inbox and case file
A live case file, not a lost email
Every claim arrives classified with its status, urgency and pending tasks. From notice to closure, everything moves through a controlled state machine and is logged.
12-state state machine
Notified, Received, Awaiting adjuster, Under survey, Approved, Paid, Closed… with a mandatory reason on rejections.
Multi-channel notification
On every status change, the assigned property manager and the broker receive an alert with a direct link to the case file.
Documents by type
Invoice, report, photograph, policy or message, shared according to each party's role.
Live three-way chat
Insurer, property manager and loss adjuster talk in the case file thread without leaving the portal.
siniestros.fixros.com · Portfolio
Case fileAmountStatus
Water damage · Goya 45SIN-2026-0412Under survey
Kitchen fire · Serrano 12SIN-2026-0408Adjuster assigned
Common-area theft · Núñez 120€4,120Paid
Wind · Velázquez 8SIN-2026-0415Awaiting adjuster
siniestros.fixros.com · Survey
8
Visits today
✓
GPS check-in
6
Report steps
✍
Signature
VisitAddressVerdict
Water damage · 3BGoya 45Approved
Façade dampSerrano 12Partial
Garage cracksNúñez 120Info pending
On-site survey
From visit to verdict, paperless
The loss adjuster only sees their assigned claims and works on site: confirms arrival, documents with photos and signs the report by hand.
GPS check-in
The loss adjuster confirms arrival at the building and the visit switches to “In progress” with their location and time.
Geotagged photos
Each photo stores coordinates and date as evidence of the real condition of the damage.
Guided 6-step report
Damage, evidence, measurements, valuation, signature and review, with a verdict: Approved, Partial, Pending or Rejected.
Passwordless access
Magic email link for external loss adjusters: no sign-ups, no passwords to lose.
Insured buildings
Water damage
On-site inspection
And also
Three-way coordination, friction-free
Portfolio analytics
Claims for the year, average closing time, average amount and rejection rate, by month and by type.
Portfolio KPIsBrokers with mandate
They open claims on behalf of their communities and track every case file, with DGSFP data onboarding.
DGSFP registration
One platform, three roles
Built for those who process, broker and survey
Insurers
They manage the pipeline from start to finish: receive the claim, assign a loss adjuster, approve the quote, pay and close.
PortfolioAdjuster networkAnalytics
See for insurers
Brokers
They open claims for their communities, track case files and coordinate with the insurer.
New claimDGSFPTracking
See for brokers
Loss adjusters
Visit schedule, GPS check-in, geotagged photos and on-site report signing.
ScheduleGPSReport
See for loss adjusters
Compliance
Claims handling with legal guarantees
DGSFP compliance
Broker onboarding and operations compliant with insurance mediation regulations.
Silo isolation
Each role operates in its own space with separate session and data, compliant with RGPD.
Immutable traceability
Every state transition is logged with author, date and reason. Non-editable history.
Passwordless access
Single-use magic email links: less attack surface, zero passwords.
Alert with direct access
The assigned property manager and the broker receive a notification with a direct link to the case file on every change.
Documents by role
Each case file document is shared only with the relevant role: invoice, report, policy or photo.
Already working with the Claims Portal?
Sign in with your magic link, no passwords. Available for insurers, brokers and loss adjusters.
siniestros.fixros.comProcess claims without Excel or passwords
We will show you the Claims Portal with a real case from your portfolio in 30 minutes.
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