Owner Portal
Every owner in your portfolio accesses their personal digital space from their phone: incidents, documents, fees and announcements in real time. No calls to the manager, nothing to install.
Book a free demoWhat owners can accomplish without calling you.
The FixrOS Owner Portal gives residents autonomy and frees the manager from routine calls and queries. Everything is available 24/7 from the phone.
Open and track incidents
The owner reports a breakdown with a photo in 10 seconds and receives push notifications on every status change. They always know where their incident stands without needing to call.
Access community documents
Statutes, regulations, minutes, insurance contracts and budgets accessible at any time. The owner finds what they need in seconds without calling the office.
View and pay fees
Regular fees, special levies and additional services shown with their payment status. The owner pays directly from the app and receives their digital receipt instantly.
Receive announcements with read receipts
Circulars, notices and community updates arrive as push notifications and are archived in the app. The manager knows who has read each announcement.
Participate in meetings and votes
The owner votes in meetings and checks the agenda from the app. No need to travel to exercise voting rights in the community.
Parcel notifications
When the concierge logs a parcel, the resident gets an automatic notification on their phone. No need to ask, no missed deliveries.
Chat v2: 5 real-time channels
The resident can chat in real time with: Community (announcements and group), Neighbours (DM with the board chair), Admin (support ticket), Concierge (emergencies with SOS button) and assigned Vendor (tracking of ongoing work).
Vote delegation in meetings
If the resident cannot attend the meeting, they can delegate their vote to another owner directly from the app before the meeting begins.
Offline incident reporting
Incidents created without an internet connection are saved locally on the device and sync automatically as soon as the network is restored. Basements and car parks are no longer an issue.
Invite family members and tenants
The primary resident can invite family members or tenants to their home using a redemption code that generates an installation deep link. Each invitee has their own permission level: primary, co-owner, resident or guest.
The owner accesses from any device. No installation, no training.
The FixrOS Owner Portal is designed so any resident, regardless of their tech level, can use it from day one. No manuals, no complicated passwords, no PC apps to install.
Native iOS and Android app
The FixrOS app is available on the App Store and Google Play. Designed for smartphones, with an intuitive interface and push notifications that keep the owner always informed.
Also accessible from the web
For owners who prefer a computer, the web portal is accessible from any browser with nothing to install. Same functionality, same experience.
Safe and private data
Each owner only sees their own information. Data is encrypted in transit and at rest, hosted in the EU and managed in accordance with GDPR.
Want your owners to stop calling you for everything?
Book a demo and we will show you how the FixrOS Owner Portal reduces routine queries and improves the perception of your firm's service.